Posttest-Production - Vidyadhara Consultancy

Production Post-Test

Welcome to your Production Post-Test

Instructions:

There are 10 multiple choice questions.

1 mark is allotted to each question.

The assessment duration is 10 minutes.

There is only one correct answer.

No negative marking in this assessment.

Please read the question and options carefully and select the most appropriate answer.

1 / 10

A customer posts a negative review about your footwear product on social media. What is the best response?

Argue with the customer to prove them wrong

Ignore the review and focus on other customers

Respond professionally, apologize, and offer a solution

Ask the marketing team to remove the review

2 / 10

A junior supervisor criticizes a worker harshly in front of others. How should you address this?

Ignore it, since discipline is necessary

Call the worker aside and give private feedback

Criticize the junior supervisor publicly

Support the junior supervisor’s approach

3 / 10

A worker reports a recurring issue with a machine, but they explain it in a confusing way. How should you respond?

Interrupt and correct them immediately

Actively listen and ask clarifying questions

Tell them to report it to another department

Ignore the complaint since production is running

4 / 10

One of your best-performing employees seems less motivated recently. What should you do?

Assume they are just getting lazy

Set stricter targets to push them harder

Find out what’s affecting their motivation and support them

Ignore them since they are still performing well

5 / 10

A junior supervisor suggests a way to improve productivity. What should you do?

Listen and evaluate the idea

Delay the discussion until the next performance review

Tell them to focus on their own work

Dismiss it since they lack experience

6 / 10

The marketing team suggests a new design that increases production complexity. How should the production supervisor respond?

Implement it without checking feasibility

Accept it without discussion

Dismiss the idea as impractical

Discuss potential challenges and find solutions together

7 / 10

A customer complains about a defective shoe. How should the marketing and production departments handle this?

Production should investigate and collaborate with marketing

Marketing should handle it alone

Blame the customer for misuse

Offer a refund without investigation

8 / 10

You realize that you get frustrated when production targets are missed. How can you improve your self-awareness?

Blame the workers for inefficiency

Avoid discussing targets with the team

Hide emotions and not express them

Identify the root cause of frustration and manage reactions

9 / 10

A team member consistently meets production targets. How should you recognize their performance?

Privately appreciate their effort and encourage them

Do nothing, as it’s their job

Announce their success in a team meeting

Only reward them with a bonus if they exceed targets

10 / 10

A worker suggests a faster way to complete a production step. How should you respond?

Thank them, evaluate the idea, and implement if beneficial

Assign them extra work to test their idea

Tell them only senior management can make such decisions

Ignore the idea since changes can slow down work